I paid a company upfront for a loan modification service. I have been working with them for over a year, but now they are not picking up their calls, their emails no longer work and the website is down. What steps can I take to try to get my money back? I already complained to the BBB and filed a complaint to the FTC.
If I seek litigation, what steps should I take?
Unless you know where they are located, so a law suit can be placed directly into their hands, you can’t sue them. If you can do that you need to prove in court that they did not do as they were contracted to do.

It is a pisser when someone owes you money and won’t pay, isn’t it?
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Steps to take: Avoid getting stung by another scam artist promising to get your money back. File a police report so if the owners are ever located, you might get something back. Otherwise, your money is gone.
http://en.wikipedia.org/wiki/List_of_confidence_tricks
http://en.wikipedia.org/wiki/Advance-fee_fraud
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You paid money up front? Wrong move.
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Consider the money lost. You can attempt to litigate, but chances are strong that this firm is now out of business and is probably located in a different state. Your attorney fees will grossly exceed what you paid up front, and your chances of any recovery are extremely slim.
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Unless you know where they are located, so a law suit can be placed directly into their hands, you can’t sue them. If you can do that you need to prove in court that they did not do as they were contracted to do.
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I had basically the same question a while back. Save some time and check out here – http://www.loantoolshelp.tk
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